Terms and Conditions

Last Updated: January 28, 2026

1. Agreement to Terms

Welcome to FitChickPower.com. By accessing and using our website, you agree to be bound by these Terms and Conditions ("Terms"). If you do not agree to these Terms, please do not use our website or purchase our products.

We reserve the right to modify these Terms at any time. Your continued use of the website after changes are posted constitutes acceptance of the modified Terms.

2. Use of Website

2.1 Eligibility

You must be at least 18 years old to make purchases on our website. By using this website, you represent that you are of legal age to form a binding contract.

2.2 Account Creation

When creating an account, you agree to:

  • Provide accurate, current, and complete information
  • Maintain and update your information to keep it accurate
  • Maintain the security of your password and account
  • Accept responsibility for all activities under your account
  • Notify us immediately of any unauthorized use

2.3 Prohibited Activities

You may not:

  • Use the website for any illegal purpose
  • Violate any laws or regulations
  • Infringe on intellectual property rights
  • Transmit viruses or malicious code
  • Attempt to gain unauthorized access to our systems
  • Interfere with the proper functioning of the website
  • Engage in any fraudulent activity
  • Harass, abuse, or harm other users

3. Products and Services

3.1 Product Descriptions

We strive to provide accurate product descriptions, images, and pricing. However, we do not warrant that product descriptions, colors, or other content are accurate, complete, or error-free. We reserve the right to correct any errors and to change or update information at any time without prior notice.

3.2 Pricing

All prices are in USD (or your local currency) and are subject to change without notice. We reserve the right to modify prices at any time. The price charged will be the price displayed at the time of order placement.

3.3 Product Availability

All products are subject to availability. We reserve the right to limit quantities and to discontinue products at any time. If a product becomes unavailable after you place an order, we will notify you and offer a refund or replacement.

3.4 Pre-Orders

Some products may be available for pre-order. Pre-order items will be clearly marked with estimated shipping dates. We will charge your payment method when you place a pre-order. Shipping dates are estimates and may change.

4. Orders and Payment

4.1 Order Acceptance

Your order is an offer to purchase products. We reserve the right to accept or decline any order for any reason. We may require additional verification or information before accepting an order.

4.2 Payment Methods

We accept major credit cards, debit cards, and other payment methods as displayed at checkout. By providing payment information, you represent that you are authorized to use the payment method.

4.3 Payment Processing

Payment is processed at the time of order placement. You authorize us to charge your payment method for the total amount of your order, including products, shipping, and applicable taxes.

4.4 Order Confirmation

You will receive an order confirmation email after placing an order. This confirmation does not constitute acceptance of your order. We will send a shipping confirmation when your order is dispatched.

5. Shipping and Delivery

5.1 Shipping Locations

We currently ship to addresses within the United States and select international locations. Shipping availability and costs vary by location.

5.2 Shipping Times

Estimated shipping times are provided at checkout and begin from the date of shipment, not the order date. Delivery times are estimates and are not guaranteed. We are not responsible for delays caused by shipping carriers, customs, or other circumstances beyond our control.

5.3 Shipping Costs

Shipping costs are calculated at checkout based on your location and selected shipping method. Free shipping offers, if applicable, will be displayed during checkout.

5.4 Risk of Loss

Risk of loss and title for products pass to you upon delivery to the shipping carrier. We are not responsible for lost, stolen, or damaged packages after they have been delivered by the carrier.

5.5 International Shipping

For international orders, you are responsible for all customs duties, taxes, and brokerage fees. These charges are not included in the product or shipping price and are your responsibility.

6. Returns and Refunds

6.1 Return Policy

We accept returns within 30 days of delivery for unused, unwashed items in original condition with all tags attached. Sale items and final sale products are not eligible for return unless defective.

6.2 Return Process

To initiate a return:

  • Contact customer service through our website
  • Provide your order number and reason for return
  • Follow the return instructions provided
  • Ship the item back using the provided return label (if applicable)

6.3 Refund Processing

Refunds are processed within 5-10 business days after we receive and inspect the returned item. Refunds are issued to the original payment method. Shipping costs are non-refundable unless the return is due to our error or a defective product.

6.4 Exchanges

We offer exchanges for different sizes or colors, subject to availability. Contact customer service to arrange an exchange.

6.5 Damaged or Defective Items

If you receive a damaged or defective item, contact us immediately with photos of the damage. We will arrange for a replacement or full refund, including shipping costs.

7. Intellectual Property

7.1 Ownership

All content on this website, including text, graphics, logos, images, videos, and software, is the property of FitChickPower or its licensors and is protected by copyright, trademark, and other intellectual property laws.

7.2 Limited License

You are granted a limited, non-exclusive, non-transferable license to access and use the website for personal, non-commercial purposes. You may not:

  • Copy, modify, or distribute website content
  • Use content for commercial purposes
  • Remove copyright or proprietary notices
  • Reverse engineer or decompile any software
  • Create derivative works

7.3 Trademarks

FitChickPower and all related logos are trademarks of FitChickPower. You may not use our trademarks without prior written permission.

7.4 User Content

By submitting reviews, photos, or other content to our website, you grant us a worldwide, royalty-free, perpetual license to use, reproduce, modify, and display that content for marketing and promotional purposes.

8. Disclaimers and Limitation of Liability

8.1 Warranty Disclaimer

THE WEBSITE AND PRODUCTS ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. WE DISCLAIM ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO:

  • Warranties of merchantability
  • Fitness for a particular purpose
  • Non-infringement
  • Accuracy or completeness of content
  • Uninterrupted or error-free operation

8.2 Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO:

  • Loss of profits or revenue
  • Loss of data
  • Loss of business opportunity
  • Personal injury or property damage

OUR TOTAL LIABILITY SHALL NOT EXCEED THE AMOUNT YOU PAID FOR THE PRODUCT OR SERVICE GIVING RISE TO THE CLAIM.

8.3 Indemnification

You agree to indemnify and hold harmless FitChickPower and its officers, directors, employees, and agents from any claims, damages, losses, or expenses arising from your use of the website or violation of these Terms.

9. Promotions and Discounts

9.1 Promotional Codes

Promotional codes and discounts:

  • Cannot be combined with other offers unless stated
  • Are valid only for the specified period
  • May have minimum purchase requirements
  • May exclude certain products or categories
  • Are limited to one use per customer unless stated otherwise
  • Have no cash value

9.2 Free Shipping

Free shipping promotions apply to standard shipping only and may have minimum order requirements. Expedited shipping is available for an additional fee.

10. Privacy and Data Protection

Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your personal information. By using our website, you consent to the practices described in our Privacy Policy.

11. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the content, privacy practices, or terms of use of third-party sites. Your use of third-party sites is at your own risk.

12. Dispute Resolution

12.1 Governing Law

These Terms are governed by and construed in accordance with the laws of the jurisdiction in which FitChickPower operates, without regard to conflict of law principles.

12.2 Arbitration

Any disputes arising from these Terms or your use of the website shall be resolved through binding arbitration rather than in court, except that you may assert claims in small claims court if your claims qualify.

12.3 Class Action Waiver

You agree that disputes will be resolved on an individual basis and waive any right to participate in class action lawsuits or class-wide arbitration.

13. Termination

We reserve the right to terminate or suspend your account and access to the website at any time, without notice, for any reason, including violation of these Terms. Upon termination, your right to use the website will immediately cease.

14. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

15. Entire Agreement

These Terms, together with our Privacy Policy and any other policies posted on the website, constitute the entire agreement between you and FitChickPower regarding your use of the website.

16. Contact Us

If you have any questions about these Terms and Conditions, please contact us through our website contact form or customer support channels.